Lifestyle-R Terms & Conditions

Lifestyle-R, located at: Meester van der Lindenstraat 2 – 5469 GJ Erp – The Netherlands, is responsible for the processing and application of the terms as set out in this statement of general and supplementary terms and limitations.

Lifestyle-R
Meester van der Lindenstraat 2
5469GJ Erp - Nederland
www.lifestyle-r.nl
info@lifestyle-r.nl
+31616405174

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(Only available in Dutch)

1: General

  • These terms apply to all services and products offered by Lifestyle-R.
  • By using our services, you agree to these terms.
  • Lifestyle-R reserves the right to amend these terms. Any changes will be communicated in a timely manner.

2: Services and Responsibility

  • We provide guidance, tools, and guidelines; however, achieving results depends on the client’s effort and commitment.
  • Our services are entirely non-binding and not subject to a contractual obligation. Clients may cancel their membership at any time.
  • The client is responsible for honoring scheduled training and/or coaching appointments. If the client is unable to attend, he or she must notify us in a timely manner to avoid unnecessary scheduling conflicts. Appointments may be rescheduled or canceled up to 24 hours prior to the scheduled time. If the client fails to attend an appointment without timely notice, the appointment will be forfeited without the right to a refund.
  • If an appointment cannot take place due to force majeure, we are willing to make an exception to the above conditions, provided that the force majeure situation can be demonstrated.
  • If we are required to cancel an appointment, we will attempt to reschedule it as soon as possible. If rescheduling within the same month is not possible, the appointment will remain available for the following month. If an appointment cannot take place due to our circumstances, it will not be forfeited and no fees will be refunded.

3: Responsibility for Results

  • Lifestyle-R does not guarantee specific results, as achieving goals depends entirely on the client’s effort and consistency. It is nearly impossible for us to verify whether the client genuinely and consistently follows the provided guidelines. In addition, medical conditions, medication use, or illnesses may make achieving visible physical results more difficult or even impossible.
  • Results vary from person to person and depend on factors such as body type and lifestyle habits, as well as the extent to which the client follows the given instructions. Lifestyle-R cannot be held responsible for the failure to achieve visible results.
  • The advice and guidance we provide are not a substitute for medical advice. Clients with medical concerns should consult a physician or specialist. We will advise accordingly if we determine that such a situation applies. It is the client’s responsibility to follow up on this advice. Lifestyle-R cannot be held liable for medical issues or conditions.

4: Payments and Cancellation

  • Payment for coaching, training sessions, and/or scheduled appointments must always be made in advance. Payment is due after the schedule has been arranged and no later than before the first appointment of the respective month.
  • If payment has not been received on time, scheduled appointments will not be definitively confirmed and will be canceled. Until payment is received, there is no right to participate in training sessions or coaching appointments.
  • Cancellation of a scheduled session must be communicated at least 24 hours prior to the appointment. In the event of late cancellation, the session will be forfeited and no refund or make-up session will be provided, unless Lifestyle-R decides otherwise.

5: Use of the Virtuagym App

  • Lifestyle-R provides access to the Virtuagym platform for guidance in physical training and for tracking workouts, progress, and results.
  • The use of the app is the responsibility of the client. Lifestyle-R is not liable for any negative consequences resulting from improper use of the app.
  • The client is responsible for keeping his or her settings up to date and for logging training sessions in the app. We provide support when making such adjustments is not feasible for the client. It is important that we are informed of such circumstances in a timely manner so that we can make the necessary adjustments to the client’s account.

6: Privacy and Data Protection

  • We handle personal data with care and comply with applicable privacy legislation. Our privacy statement and cookie policy can be found on our website: www.lifestyle-r.nl, in the footer. Upon request, we can also provide these documents digitally via email. Every client must review these statements when entering into a membership.
  • Personal data is used solely for the provision and improvement of our services. Data will not be shared with third parties without consent, unless required by law or regulation. Consent for the use of cookies and personal data is obtained during the first visit to our website through the cookie banner, where clients can grant or refuse such consent.

7: Liability

  • Lifestyle-R shall not be liable for any direct or indirect damage resulting from following or failing to follow our advice, unless there is intent or gross negligence on our part.
  • Our services and advice are intended for informational and educational purposes and are not a substitute for professional medical advice. Clients with medical questions or health concerns are advised to consult a qualified physician or specialist.

8: Complaints and Disputes

  • In the event of complaints, we request that the client first contact us so that we can attempt to resolve the matter together. Lifestyle-R strives for a customer-focused approach and values the opportunity to resolve issues through mutual consultation.
  • If a dispute cannot be resolved by mutual agreement, it may be submitted to an independent dispute resolution committee. For legal disputes, Dutch law shall apply and disputes may be brought before the competent court in the Netherlands.

Supplementary Terms and Limitations

1: Termination and Modification of Services

  • Lifestyle-R reserves the right to modify or discontinue services or features at any time, without prior notice. In such cases, we will endeavor to inform clients in a timely manner of any changes that affect their use of the service.

2: Indemnification

  • The client indemnifies Lifestyle-R against all claims, liabilities, costs, and damages arising from or related to the use of our services, including third-party claims resulting from improper use or misuse of the information and advice provided.

3: Intellectual Property

  • All content, materials, and designs provided by Lifestyle-R, including but not limited to texts, images, and graphic materials, remain the property of Lifestyle-R and may not be used or distributed without prior written consent.

4: Limitation of Liability

  • Under no circumstances shall Lifestyle-R be liable for any damages exceeding the amount of the membership fee paid by the client for the respective month.

5: Force Majeure

  • Lifestyle-R shall not be liable for any failure to fulfill its obligations if such failure is the result of force majeure. Force majeure includes any circumstance beyond the control of Lifestyle-R, such as natural disasters, war, pandemics, or disruptions in networks or technologies.

6: Governing Law and Competent Court

  • These terms and the relationship between Lifestyle-R and the client shall be exclusively governed by Dutch law. All disputes arising from or related to these terms shall be submitted to the competent court in the Netherlands.